Contact Us

If you have any questions about our products, orders, or policies, our team is here to assist you.

Customer Support

Email: service@chenila.com

Phone: +86 18689444878

We aim to respond to all inquiries within a reasonable timeframe.

Support Hours

Customer Support Hours:
Monday to Friday, 9:00 AM – 6:00 PM (Pacific Time), excluding public holidays

Online Service Availability:
24 hours a day

Business Address

Room 303, No. 6 Zhongjiazhuang West Road, Dalong Street,
Panyu District, Guangzhou, Guangdong, China

Additional Information

For questions related to orders, shipping, or returns, please include your order number in your email so we can assist you more efficiently.