Terms of service

These Terms of Service (“Terms”) govern your use of the Chenila website and services. By accessing or using our website, you agree to be bound by these Terms.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have given consent for any minor dependents to use this site.

You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products and Services

Chenila offers women’s clothing and footwear for sale through our online store.
We reserve the right to modify or discontinue products at any time without prior notice.

We make reasonable efforts to display product details accurately. However, we do not guarantee that all descriptions, images, or other content are completely error-free.

3. Orders and Billing

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to refuse or cancel any order if necessary, including cases of suspected fraud or unauthorized activity.

4. Pricing and Payments

All prices are listed in USD (United States Dollars).

Payments are processed securely through PayPal. By completing a purchase, you agree to PayPal’s terms and conditions.

5. Shipping

Shipping is available within the United States.

Shipping fees, delivery times, and processing details are outlined in our Shipping Policy. Delivery timelines are estimates and may vary due to external factors.

6. Returns and Exchanges

Returns and exchanges are subject to the conditions outlined in our Return & Exchange Policy.

We reserve the right to refuse returns that do not meet the stated requirements.

7. Intellectual Property

All content on this website, including text, images, logos, and design elements, is the property of Chenila or its licensors and may not be used without permission.

8. Limitation of Liability

Chenila is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products, to the extent permitted by law.

9. Third-Party Services

Our website may include links to third-party services or providers (such as payment processors). We are not responsible for the content or practices of these third parties.