Privacy policy

Last updated on: April 9, 2026

This Privacy Policy describes how Chenila (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our site or place an order, we may collect the following types of information:

Personal details (such as name, email address, shipping address)
Order and transaction information
Device and browsing information (such as IP address, browser type, and pages visited)

This information is collected to provide and improve our services.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you regarding your order or inquiries
To improve our website, products, and services
To prevent fraudulent transactions and ensure security

Sharing Your Information

We may share your information with third-party service providers only as necessary to operate our business, including:

Payment processing providers (such as PayPal)
Shipping and logistics partners
Website hosting and analytics services

We do not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Improve website functionality
Analyze site usage and performance
Enhance your browsing experience

You can manage or disable cookies through your browser settings.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.